Repair request
Request a repair.
For tenants in homes we manage. Tell us what’s wrong and we’ll confirm and book the right trade.
Emergencies
Fire, gas smell or someone hurt? Call 911.
No heat, a major leak or no power? Call 647-250-6801 now instead of using this form (every day, 9 am to 6 pm). After hours, leave a message, and if water is leaking, turn it off at the main shut-off valve.
Repair details
What needs fixing?
Photos help us send the right trade the first time; you can send them when we reply.
Thanks, we have your request.
We'll confirm by phone or email and book the right trade. If it gets worse, call us.
After you send it
What happens next.
Step 1
We confirm
You hear from us that the request is in, and we ask for photos if they’d help.
Step 2
We book the trade
The right trade, at a time that works for you, with written notice if we need to enter.
Step 3
The work
Done and checked. If it needs a second visit, we book it.
Step 4
We follow up
We make sure it’s fixed, and the request is closed in the resident portal.